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Knowledge base
General
Getting Started
0
FAQs:
Assessments
8
Where can I find the assessments in the system?
Can I edit responses in modules after I fill them in?
Is there a way I can get the assessment unlocked so that I can edit questions?
Is there a way to change the completion date shown for an assessment?
If there’s a module (a.k.a step) that doesn’t apply to my company while completing an assessment, can I skip it or what do I do?
View all 8
User account
4
Can you create a user account for facilitator, sales excellence director or RMCF admin for me?
Can I change the name displayed in my account?
Is there a way to change the email address associated with my account?
How do I set up my profile picture?
Modules
9
Do I need to take every module in order?
Is there a way for me to skip prerequisites and complete the module?
Why do I need a Sales Excellence Team Member to approve the module outputs?
How much time will it take to complete a module?
I don’t see any print/export capability in the module. Can you send me the information in PPT or PDF?
View all 9
General
2
If I have a technical problem, what should I do?
If I can improve a RRAS module, where can I provide my suggestion for improvement?