Getting Started 0

Assessments 8

• Where can I find the assessments in the system?
• Can I edit responses in modules after I fill them in?
• Is there a way I can get the assessment unlocked so that I can edit questions?
• Is there a way to change the completion date shown for an assessment?
• If there’s a module (a.k.a step) that doesn’t apply to my company while completing an assessment, can I skip it or what do I do?

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User account 4

• Can you create a user account for facilitator, sales excellence director or RMCF admin for me?
• Can I change the name displayed in my account?
• Is there a way to change the email address associated with my account?
• How do I set up my profile picture?

Modules 9

• Do I need to take every module in order?
• Is there a way for me to skip prerequisites and complete the module?
• Why do I need a Sales Excellence Team Member to approve the module outputs?
• How much time will it take to complete a module?
• I don’t see any print/export capability in the module. Can you send me the information in PPT or PDF?

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General 2

• If I have a technical problem, what should I do?
• If I can improve a RRAS module, where can I provide my suggestion for improvement?